Customs & Compliance

Customs & compliance

Declarations and documents

We can assist you with all kinds of customs formalities necessary to facilitate your international business needs.

Whenever we handle any of your shipments, we can assist with all customs inquiries, for example: 

We offer support when you are researching the right HS code, and should all else fail we will help you request a BTI.

For your export shipments, we can issue an Ex-A document, and for import we can issue IMA documents. For both shipment types, we offer bonded, or transit documents. 

If we're moving your cargo, we can also assist with origin documents, such as Eur-1 or ATR documents. 

For more information about declarations and certificates, please don’t hesitate to contact us to so we can assist you in your specific situation.

We can provide support for the following documents

  • EXA export document

  • IMA import document

  • T1 (Transit) document

  • EUR 1

  • ATR

  • Mediation for refunding customs duties

These documents can be issued for all modes of transportation, including sea freightair freight and road transport. For explanations of these terms, please consult our Logistics terms.

Direct representation

We always work with direct representation for your custom clearances, meaning that we arrange clearances for you as a third party, in your name and at your expense as a third party.

Do you have questions regarding the inner workings of direct representation? Contact us at


On 1 October 2023, the Carbon Border Adjustment Mechanism came into effect. Many companies already report on their carbon footprint, and as we approach 2030, and "Fit for 55",  (reducing the EU emissions by at least 55%), more companies will have to comply. 


Embassy Freight Rotterdam has been AEO certified since December 21st, 2010. AEO stands for Authorised Economic Operator. This certificate is issued by the customs authorities and declares that a company complies with all requirements concerning the international transportation of goods.

For our customers this means that goods transported by our services are subject to fewer custom inspections. In addition, when a customs inspection is conducted, it can be done at the place of unloading.

We can also provide you with more information on dual use

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